Shipping & Returns

Exchange and Return Period

Items purchased in the HDhat Real Estate Video Store can be exchanged or returned within 14 days from the date delivered.  HDhat reserves the right to assess up to a 30% restock fee if item is returned after the 14 day return period or if item is in less than new re-sellable condition.  Shipping fees to you and back to us are non-refundable. 

If your orders is within the 14 Day exchange or return date then please ship it back with a note specifying your order # and if you would like a return/repair or exchange.  Be sure item is returned in re-sellable condition i.e. wireless antenna wires having not been unwrapped etc. 

HDHat
3982 Powell Rd.
Suite 411
Powell, OH 43065

 

Warranty

HDhat creates unique products often using a high bond adhesive to secure items together.  The bond/glue joints are guaranteed for life.  If a modification loosens simply contact us to get an RMA# and we will gladly repair and ship back.